I have to totally disagree and recommend Headmasters, Surbiton as a very professional and friendly salon. My stylist and colourist is Siobhan and she listens to what I say about my hair requirements and gives me good advice. I always get compliments after I've had my hair done by her. All the staff are pleasant and polite, and provide excellent customer service. I am never without a steady supply of coffee and magazines. I can honestly say that having your hair styled at Headmasters, Surbiton is a fun and relaxing experience. Give it a go.
Poor quality, they do not really care what you ask for and charge what they want!!!! That young black hair girl called Sian charged me one price last time i had her but this time I asked for the same girl they charged me 3 times more at the end!!! They told me she was their manager, my question is why charge different prices every time and why is she getting away charging what she wants as and when she wants? Apart from that i had the 1/2 price voucher and it didn't make any meaning to them at all!
Not recommended! in fact avoid this place
My mother had her long hair trimmed there, the girl was so quick, didn't even part the hair and do the under neath first, did it all in one go and charged £30 for the privilege. Mum said the girl couldn't wait to get the job finished.Don't they train their staff ?
Comments are submitted by users and represent the opinion of the author. They are not the opinion of Surbiton.com nor have they been approved or issued by Surbiton.com.
Comments
I have to totally disagree and recommend Headmasters, Surbiton as a very professional and friendly salon. My stylist and colourist is Siobhan and she listens to what I say about my hair requirements and gives me good advice. I always get compliments after I've had my hair done by her. All the staff are pleasant and polite, and provide excellent customer service. I am never without a steady supply of coffee and magazines. I can honestly say that having your hair styled at Headmasters, Surbiton is a fun and relaxing experience. Give it a go.
Poor quality, they do not really care what you ask for and charge what they want!!!! That young black hair girl called Sian charged me one price last time i had her but this time I asked for the same girl they charged me 3 times more at the end!!! They told me she was their manager, my question is why charge different prices every time and why is she getting away charging what she wants as and when she wants? Apart from that i had the 1/2 price voucher and it didn't make any meaning to them at all!
Not recommended! in fact avoid this place
My mother had her long hair trimmed there, the girl was so quick, didn't even part the hair and do the under neath first, did it all in one go and charged £30 for the privilege. Mum said the girl couldn't wait to get the job finished.Don't they train their staff ?
Post new comment