Why oh why is Surbiton Post Office so smelly and scruffy? It's bad enough having to go into the cramped newsagents at all, never mind walking to the back area that consists of the Post Office where there is invariably a queue of at least eight people and it is so stuffy as well. The whole place smells like a farmyard. The post office carpet must have been there for around 40 years, it is filthy and needs a good hoover. We need a revamped Post Office in our lovely Surbiton, perhaps like the clean modernised one in New Malden. Does anyone else agree?