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Went on friday night, 8pm peak time.....
EXCELLENT.
so what if its a chain. I work in central and live in surbiton and this zizzi was excellent. the menu is far more extensive than normal zizzi chains.
BEST CUSTOMER service I have experienced for aggges.
Dont judge until you go there.
the italian 2 doors down is also VERY VERY good!!!
Four of us went on Saturday at 2000,no res but plenty of tables and had good service and excellent food with fine and moderately priced wine.
At a max of only around £50 a head with plenty of wine I reckon this was good value.
Background music is obtrusive though and must say this is really for adults and not children,which is great as I cannot stand wingeing children in a restaurant.
We went at about 5.00pm on a Saturday before it got really busy. We have two kids aged 8 and 4 - we did not get a frosty reception as someone previously mentioned. We did have to wait AGES for food - 25 minutes for the first drink, and then 45 minutes from ordering for pizzas to arrive - and this was when the restaurant was quiet!
I note another user wonders if a Carluccios would open in Surbiton - I am not impressed with the Carluccios I have tried in Esher and Kingston and would rate Zizzi's higher. Positano gets my vote as best Italian in the area - good food, service and atmosphere.
S
"We have two kids aged 8 and 4" why not take them to McDonalds on a Saturday night and give us a break !!!
We were looking forward to the opening of Zizzi's as it is a chain we use regulaly elsewhere. As parents of 2 toddlers, we tend to eat out early to avoid the crowds and to avoid disturbing others. When we arrived at Zizzi's at 5.15 to find the restaurant empty apart from 2 tables, we were pleased but things soon changed. The staff made it very clear that children were not welcome - no high chairs were brought despite asking 4 times. No children's menu was offered and the service was incredibly slow for drinks and food. Our food when it arrived was cold but as we had waited so long, we were reluctant to send it back. This restaurant has made a big mistake - it is neither cheap enough nor friendly enough to cater to the family market and frankly not slick enough to cater to the adult market.
Really very good. I have been to several branches of Zizzi before, but this one has a more modern feel, and a slightly more imaginative menu.
The food as very good, as was the service. I know that many people will turn their noses up at the thought of a chain restaurant in Surbiton, but I think that this place will have a very positive effect on that end of Victoria Road.
i went with the wife and kids recently, it was overpriced for average food and not really suited for a family, would prefer a carluccios or pizza express in its place, i cant see it lasting
Unfortunately, Surbiton has got a bit of a way to go until Carluccio's would open on the high street. If the YMCA was to close down, it might get a bit closer, but I cannot see Carluccio's being prepared to open at that end of town with all of the charity shops and empty shopfronts that it would have as neighbours.
I hope Zizzi will do well there and bring some other nice businesses to improve the look and feel of that part of the town centre.
My husband and I went recently and it is a much more upmarket version of the other ZiZZis. I think it should do well
Another chain ! therefore food lacks authenticity. £11.00 for a pasta !!! West End prices. Give this one a miss, plenty of good Italian restaurants in Surbiton already.
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